1. How do I receive updates about my order?
You’ll receive automatic email updates at every stage of the process — from order confirmation to shipment and delivery. This way, you’ll always stay informed about the status of your Lioré order.
2. How can I contact you?
We’re always happy to help!
You can reach our support team at support@lioreworld.com for any questions, product inquiries, or order issues.
3. Do you offer customizations?
Yes, absolutely! Lioré loves creativity and collaboration.
We gladly take on custom projects and commissions.
Simply reach out to us via email, or send us a direct message on Instagram or TikTok, and we’ll work together to bring your vision to life.
4. Are your products covered by a money-back guarantee?
Absolutely. We’re confident you’ll love your Lioré products!
However, if for any reason you’re not satisfied, we offer a 100% money-back guarantee on your order.
5. How can I request a refund?
If you’d like to request a refund or return, simply contact us at support@lioreworld.com.
Our team will guide you through the return process and ensure you receive a full refund of your purchase amount.
6. How quickly will you respond to my inquiry?
Our support team typically replies within 6–12 hours.
During high-demand periods, responses may take slightly longer — but rest assured, we’ll get back to you as soon as possible.
7. Will my order arrive in one package?
Depending on the size and contents of your order, it may be shipped in multiple packages for faster delivery.
Each shipment will include its own tracking number, so you can follow every item until it reaches your door.